service & support
Tadano is here for the lifetime of your crane, not only do we have great quality products, but we emphasise our focus on our ability to service & support our customers.
With Tadano’s dedicated focus on delivering top-tier after-sales service and support, we’ve made strategic investments in recruiting skilled professionals and establishing a robust team foundation. This positions us well to provide comprehensive support to our valued customers and effectively address the expanding demands of our industries.
“With workshops in Sydney, Brisbane, Melbourne & Perth along with off-site capabilities, we’re ready to keep your crane moving.”
“Our products are undeniably great, but it is the exceptional calibre of our people that distinguishes us from others”.
General Repair / Maintenance
With a team of highly trained and skilled technicians, we are able to handle a wide range of crane repair and maintenance needs. Whether it is routine maintenance, hydraulic repairs, electrical troubleshooting, or structural repairs, we have the expertise to get the job done.
Urgent Breakdown Service
Our Technicians and Product Support Engineers are able to assist with your enquiries and perform urgent on-site repairs where required or on-the-phone troubleshooting. Safety and customer satisfaction is our focus, ensuring prompt and reliable service. We strive to minimise downtime to keep your projects moving.
Major Inspections
Major crane inspections are vital for safety and functionality. We offer thorough examinations of the crane’s structure, components, and systems, identifying issues and maintenance needs. These inspections prevent accidents and enhance the product lifespan.
Parts Holding
We prioritise service and repairs by having a comprehensive parts holding located at each of our 4 branches across Australia. With a well-stocked inventory, we can quickly address repair needs, maximising efficiency and saving our customers valuable time.
Take a closer look at Tadano – Service & Support
MEETING AUSTRALIAN STANDARDS
At Tadano, we understand that our customer’s equipment is critical to their business’s success, which is why we ensure all our mobile crane repairs and services are of the highest standard. Our highly trained staff only use O.E.M crane parts, sourced directly from our Tadano plants across the globe. This ensures that every piece of equipment and machinery leaving our workshops has had multiple inspections and is in excellent working condition.
Our service technicians are here to help regularly maintain your newly purchased mobile crane as well as your current fleet of machines, ensuring minimum downtime and maximum efficiency for your lifting equipment.
Enhance the longevity and performance of your valuable company assets by investing in premium OEM service & genuine OEM Parts. Enjoy the assurance of guaranteed quality.
Why choose Tadano as your Service & Support Partner:
OUR coverage
We have four facilities across Australia and work side by side with our service agent network across the entire Oceania region, including New Zealand, making Tadano the most reliable and biggest service and support network in the region. This means we can offer quicker repair turnarounds as we are always within arm’s length.
BOOK YOUR SERVICE OR ENQUIRE TODAY!
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