Customer Support

Dedicated Tadano America Service Teams are cross-trained to keep all products safely running, including factory-trained service technicians and distribution channel technicians. Our team has experienced technicians in Houston and in strategic locations throughout the Americas to support your crane repair needs. We also have a full workshop to perform all repairs, including boom and structural, to keep your Tadano rough terrain, all terrain, and crawler cranes performing at their best.

Direct Help

Our Customer Support will be pleased to help you 24/7 with all technical questions you might have.

+1 (281) 869-0030
Mail us

Customer Support Team

Louis Francescutti

Director for Field Service & Canada Operations Canada English 780-265-4461 louis.francescutti@tadano.com

Clayton Mooney

Call Center Manager Americas English (281) 869-0643 clayton.mooney@tadano.com

Ryan Chapman

Field Service Manager Americas English (281) 869-5925 ryan.chapman@tadano.com

Scott Hartley

Field Service Manager Americas English (832) 585-7453 scott.hartley@tadano.com

Kevin Carmichael

Field Service Manager Americas English (281) 381-5672 kevin.carmichael@tadano.com

Omar Rodriguez

Workshop Manager Americas English, Spanish (281) 627-0970 omar.rodriguez@tadano.com

Need Help?

Houston Service Department
+1 (281) 869-5925
Email

Canadian Service Department
+1 (780) 986-2079
Email

General Service Request Form

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