Accounts Receivable & Office Administrator

Company overview

The Tadano Group operates globally, specializing in the development and production of hydraulic mobile cranes and hoists. With key production facilities in several locations worldwide, including Japan, Germany, and the USA, Tadano is committed to delivering top-quality mobile cranes.

Tadano UK Ltd manages the sales of new and used lifting equipment, as well as services and parts sales, within the UK and Irish markets.

Job Purpose

The Finance (Accounts Receivable) & Office Administrator plays a key role in supporting management with financial processes (primarily accounts receivable) and office management systems. This role contributes to the smooth operational running of the business and facility by ensuring accurate financial administration and efficient office support.

Key Responsibilities

Finance Administration

• Conduct credit limit checks and generate reports on credit utilization.
• Create and maintain customer master data for domestic and international accounts.
• Manage receivables using SAP and MS Office: compile, review, and resolve discrepancies in account confirmations, maintain accounts, and handle prepayments.
• Coordinate the invoice process with internal and external teams.
• Record and process incoming payments, ensuring accuracy and compliance with company policies.
• Address and resolve billing issues or disputes with customers.
• Communicate with customers regarding outstanding invoices, payment terms, and discrepancies.
• Collect payments and manage the dunning process, including insolvency cases.
• Review and write off receivables, assessing impairment losses where necessary.
• Prepare statistical reports on revenue and receivables.
• Create and post credit notes and debit memos for discrepancies and material returns in collaboration with other departments.
• Support the continuous implementation and review of internal control systems (J-SOX).
• Prepare documentation for internal controls and external audits.
• Contribute to process improvement within the finance department.

Office Administration

• Serve as the first point of contact for all visitors, including organizing transportation and hotel arrangements.
• Answer and transfer incoming telephone calls.
• Handle centralized ordering and storage of office supplies and consumables.
• Perform general administration tasks to support the team.
• Ensure the facility complies with current health, safety, fire, and regulatory requirements, and keep employees updated on these matters.
• Perform other duties as required to support the overall objectives of the role.

Skills / Preferred Previous Experience

• Ability to work in a dynamic, sales-driven environment and prioritize tasks effectively.
• Strong organizational and time management skills with attention to detail.
• Customer-focused with a positive, can-do attitude and proactive approach.
• Excellent communication and interpersonal skills.
• Tech-savvy with the ability to accurately maintain systems and processes.
• Knowledge of quality standards, compliance, and management systems is an advantage.

LOCATION

Long Crendon, UK

REPORTS TO

Business & Administration Manager UK & Ireland

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Apply today and become part of a company committed to delivering exceptional customer service and innovative engineering solutions.